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Knowledge Base

Getting Started

  • Getting started with Unfold
  • Unfold and Squarespace
  • Unfold Plus
  • Unfold Pro

Using Unfold

  • Creating stories
  • Using post templates
  • Instagram feed planner
  • Editing images, videos, and backgrounds in a story
  • Adding text to your stories
  • Saving and previewing projects
  • See all 16 articles

Using Bio Sites

  • Creating a Bio Site
  • Connecting payment processors to your Bio Site
  • Accepting tips with Unfold
  • Using crowdfunding to raise money on your Bio Site
  • Measuring Bio Site activity
  • Track your Bio Site activity with TikTok
  • See all 10 articles

Billing

  • Unfold billing
  • Deleting your Unfold data
  • Canceling an Unfold subscription
  • Refund policy
  • Restoring purchases on a new device
  • Using Unfold subscriptions across devices

Troubleshooting

  • Finding your Apple App Store or Google Play Store login
  • Finding your Squarespace account information
  • Identifying which Unfold plan you’re using
  • Troubleshooting with Unfold
  • Taking a screenshot
  • Can I restore or recover past stories?
  • See all 8 articles
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