Web: Bio Sites Pro pricing, billing, and invoices

Important information about paying for and managing your Bio Sites Pro plan.

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Bio Sites Pro is no longer available. Features available through Bio Sites Pro are now free for all Bio Sites customers. For questions about your Bio Sites Pro subscription, contact Customer Support.

Bio Sites Pro is available in a yearly or monthly subscription plan. Payments for your subscription are handled through your Squarespace account, and appear on your bank, or credit card statement, as “Squarespace Inc.”

This guide reviews accepted payment methods and currencies, managing your billing information, and our refund policy.

 

Ways to pay for your subscription

We typically charge in your local currency. However, we may charge based on the country your card was issued from. You can pay for your subscription using a valid credit or debit card.

Bio Sites Pro pricing

To review the current monthly and annual plan pricing:

  1. Visit the Bio Sites homepage.
  2. Log in with your Squarespace account information.
  3. In the top-right corner, click Try Pro.

View and manage your plan

After you purchase the plan, you can review and manage your Bio Sites Pro plan from the Subscription panel:

  1. In the left navigation menu, click to open the Settings panel.
  2. Click Subscription.

From here, you can:

  • Review your Bio Sites Pro plan details, including your plan, billing cycle, and the next auto-renew date
  • Review your invoice history for plan charges
  • Edit your payment method
  • Add payment methods
  • Cancel your plan immediately

Cancel your plan

All Squarespace subscriptions are independent from each other. This means, for example, that changing or canceling your Bio Sites Pro plan doesn’t automatically affect other plans, such as your website plan.

To cancel your Bio Sites Pro plan:

  1. In the left navigation menu, click to open the Settings panel.
  2. Click Subscription.
  3. Click Cancel Plan.
  4. Click Cancel Plan one more time to confirm.
Note: If you cancel your plan, you can still access it until the next renewal date. However, you’ll lose access to your plan if we issue a refund.

Refund policy

We can issue a full refund for annual Bio Sites Pro plans if you cancel within 14 days of purchase. 

Note: We can’t cancel the plan for you. You need to cancel it, then contact us to request a refund.

We don’t offer refunds for:

  • Annual plans canceled after 14 days following the first payment
  • Monthly plans
  • Renewal payments - after a renewal charge is complete, we can’t offer a refund. Fifteen days before an annual plan renews, we'll send you a renewal reminder email. If you no longer need the site, follow the steps above to cancel.
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